Also 2 cracked rims which dealer said the weren't responsible for. Mine had a factory original air filter with 67k miles on it and 5 lbs of dirt in it which made the check engine light come on. does the bare minimum when turning cars over. Lastly please if you are buying a used vehicle have a Mechanic check it out the service dept. Sorry for the long post want the facts out there so maybe others won't have such a bad experience with a dealership full of liars. However if this would have been addressed 6 days after I bought the car and notified Daniel of It would not have taken 7+ weeks to get a title. I am certain the response from the dealer will be "MVA DELAYS". That doesn't help that I have a car that this dealer was paid in full for and I was unable to drive for a month. When he realized it was in the MVA's hands he was done at that point. Took 4 weeks to get the title was not overnited per manager email and assurance thats how it would be sent. Assured me two weeks I would have my title. Asked about a temp tag to at least be able to drive the car said its "against company policy". So finally Wednesday got sales manager Jose told him this whole story and said he knew nothing about it. That brings us to the following week Tuesday no call no check in and no title. But says i would have a title at the end of the week and overnited by Friday mind by this point it is just at the 30 day mark where my temp tag expires. Now onto Harold who said they can't mail temp tags. Everytime I would try and talk to manager to get it resolved I was passed to Daniel than eventually back to Harold. Said if I didn't get it in time he would send another temp tag (have that documented via text messages and emails for those who need proof). He did nothing to try to get my title (ie,unanswered texts no calls backs ghosted me pretty much). Told Daniel, 6 days after purchase I required this for tags. I live out of state and require an actual title to get tags. Daniel was no help getting me this now onto Harold who actually helped get this taken care of. As far as dealing with them I did not haggle gave them asking price which took about 4 different people to facilitate getting a purchase order. The car only had 3/4 of a tank a gas not a big deal but compounding lies makes it all the worse. Pull up and the car comes around the corner and they start getting it ready when I get there. So leave my house to go pick the car up at 900 am got a phone call from Daniel that car would be ready and filled up when I got there. Was also lied to repeatedly by him but more on that later. Terrible communication would not respond to texts or return phone calls when I know he received the message. Daniel who did absolutely nothing to facilitate the sale and heed my warning do not let him be your salesman either. For starters I had to drive 3+ hours to get the car not their fault just have to set the scene. I agree with others would give it a 0 star rating if I could worst car buying experience of my life.
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